Working with credit card payments & transfers | Rocket Money Help Center (2024)

Money transfers between your accounts should not be counted as spending or income. They are marked as internal transfers. If you notice transactions that were really transfers, simply change the category to 'Internal Transfer' and it will be hidden from your spending/income reports and numbers.

Credit card payments can be tricky. If you have connected a credit card, the spending on that card is already being displayed on the Spending tab. Therefore, we don't want to count the actual payment of the card as an expense as well because it would be double counting.

Payments to credit cards that are connected to Rocket Money should be categorized as 'Credit Card Payment'.

While payments to cards not connected to Rocket Money should be categorized as a spending category of your choice, or bills. You can also create a custom category for these transactions by following these instructions:

In the mobile app:

  1. Tap on the Settings gear icon '⚙️' on the top left hand corner of the screen

  2. Select the Categories and Rules tab

  3. Tap New Category

  4. Type in the name you'd like to set for the category and choose an icon & color you'd like to use. You can also select if you want the category to be included in your spend or income.

  5. Select the category group (Expenses, Earnings, Ignored)

  6. Select Save.

On the website:

  1. Click on the Settings gear icon '⚙️' on the top left hand corner of the screen

  2. Click on Categories

  3. Click on New Category

  4. Type in the name you'd like to set for the category and choose an icon & color you'd like to use. You can also select if you want the category to be included in your spend or income.

  5. Select the category group (Expenses, Earnings, Ignored)

  6. Select Save.

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Working with credit card payments & transfers | Rocket Money Help Center (2024)

FAQs

What is a credit card processing center? ›

Credit card processing companies provide the infrastructure and software so you can accept credit card payments, including online and in-person transactions. However, monthly subscription fees and pricing structures vary by the merchant account provider.

Will credit card companies work with you if you can t make payments? ›

If you can't pay your credit card bill, it's important to act right away. Contact your credit card company immediately. Many card companies are willing to work with you to change your payment if you're facing a financial emergency.

Does Rocket money work with credit cards? ›

To use Rocket Money, you want to first connect your bank accounts and credit cards via our secure linking provider Plaid so that our software can analyze your transactions. Is Rocket Money secure? Does Rocket Money support International banks?

Why does Rocket money ignore credit card payments? ›

If you have connected a credit card, the spending on that card is already being displayed on the Spending tab. Therefore, we don't want to count the actual payment of the card as an expense as well because it would be double counting.

What is a credit card processing agent job description? ›

Agents identify merchants that could benefit from integrating with a new system to execute their payments in a secure, efficient way that supports business growth. Agents work for a payment processing provider and aim to develop business for the provider by selling their payment processing product(s) to merchants.

How much money do credit card processing companies make? ›

On average, credit card processors make between 0.5% and 5% of the total transaction amount in fees. However, this percentage can vary depending on factors such as the type of card used (credit or debit), the volume of transactions processed, and the pricing model used by the credit card processor.

What is the Rocket Money controversy? ›

The complaint alleges that the manipulative design of Rocket Money's interface and its misleading representations to consumers are unfair, deceptive, and abusive practices under the Dodd-Frank Act.

Is Rocket Money shady? ›

Rocket Money utilizes the same security technology as banks do including 256-bit encryption. Its partner, Plaid, is trusted by many prominent fintech companies including Venmo. In short, Rocket Money is about as safe as any online financial service can be.

Is Rocket Money really free? ›

Rocket Money is a free budgeting app that offers limited budgeting features for no cost. If you want to create unlimited budgets, customize your budget categories or access features like automated savings, you'll need to pay for a Premium subscription, which costs between $4 and $12 per month.

Does Rocket Money hurt your credit score? ›

No, Rocket Money doesn't affect your credit score. Rocket Money displays your credit score and updates it periodically, but this does not require a hard pull of your credit, so it won't affect your score.

How do I get my money out of rocket money? ›

Here's how to withdraw:
  1. From your Dashboard, tap the word “Savings” to expand the savings section.
  2. Tap on the name of your Financial Goal.
  3. Tap the “Withdraw” button, to the left of the red “Add Money” button.
  4. Enter the amount you'd like to withdraw.
  5. Tap “Transfer”

Is it safe to put your bank info in rocket money? ›

We know how important your data is to you. Rocket Money uses the best encryption in the business to keep your data safe. You're in control of your data and you can delete your account at any time.

What is the purpose of the credit card processing system? ›

The credit card processor sends the authorization response—either an approval or a decline code—to the business's POS system or payment gateway. If the transaction is approved, the business can complete the sale and provide the goods or services to the customer.

What do card processing companies do? ›

Payment Processor: The credit card processing company handles the processing and batching of purchases made with credit, debit, or gift card payments. They typically assist with technology needs and customer service as well, acting as an intermediary to the card associations and banks.

Is a credit card processing fee illegal? ›

Credit card fees refer to surcharges that a business pays to credit card companies in exchange for accepting credit card payments. Credit card fees are legal in almost all U.S. states, but it's important to check the legality and compliance regulations where your business is based.

What does it mean when your credit card is inprocess? ›

If the status of your application is 'In-Process' that means your application is still under review and may take some more time to be dispatched. Status: Dispatched. If the status is dispatched, your card has already been sent by the bank is on the way. You must have received an SMS regarding the dispatch.

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