If the LOCKOUT light is displayed, your vehicle will temporarily not operate because of too many fails or aborts. This temporary lockout will last for 2-5 minutes. When the message is cleared from your device you will be able to retest.
Both the SERVICE and LOCKOUT lights are glowing on my device.
If both the SERVICE and LOCKOUT lights are glowing, but NOT flashing, your vehicle will not operate and your device and vehicle are in permanent lockout. You are not able to test during a permanent lockout. Call us immediately, some states allow an override code so you can take your vehicle to a service center without a tow. In other states, you will need to tow your vehicle to a service center for reset. In all cases, the device needs to be serviced as quickly as possible to avoid a violation.
Both the SERVICE and LOCKOUT lights are flashing on my device.
If you are past due for your scheduled program monitoring, or if you are in early recall, both the LOCKOUT and SERVICE lights will flash. The number of times the lights flash together in sequence equals the number of remaining days before the device goes into a permanent lockout. You should call us immediately to schedule an appointment for service and monitoring.
The WAIT light is staying on for a long time.
The WAIT light may stay on for an extended period of time during cold weather. The unit will remain on WAIT until it has warmed up to operate properly. Ask the technician at your next service appointment about setting a warm-up time on your device to help reduce your ‘WAIT’ time.
The POWER light keeps flashing and will not allow me to take a test.
If the POWER light keeps flashing this indicates that your vehicle’s battery is weak or its voltage is low.
The ABORT light is on after I breathe into the device.
The ABORT light appears if an improper breath test was given. The device did not receive either the correct amount of air pressure and/or the hum tone that was needed. This is NOT a fail. You will be able to test again in a moment. Relax, take a deep breath and re-test when prompted.
What is the address and directions to the location where my vehicle will be serviced?
Visit our LifeSafer Locations Tool and type in your zip code to find the LifeSafer locations closest to you. A map and directions can be found on this page for each location
What do I need to do if my car needs a tune up or other service?
You will need to obtain documentation before you have your vehicle serviced in most states. Some states will allow for a mechanic’s override code so that the mechanic does not have to test to start the car. Contact us for more information on how to obtain the documentation and if if is available in your state.
What happens if I need to cancel my service appointment?
If you cancel less than 24 hours before an appointment or do not show up for your appointment, you will be charged a missed appointment fee. Make sure you re-schedule as soon as possible. Your device will enter lock out mode as mandated by your state if you do not have it calibrated in the time frame in which you are required to.
What happens if I miss my service date?
If you do not show up for your service appointment, you will be charged a missed appointment fee. Your vehicle will go into permanent SERVICE LOCKOUT mode and you will need to have your vehicle towed to the service location. Most jurisdictions are notified of a permanent SERVICE LOCKOUT. If you still have questions regarding your device or an appointment, call us toll-free at 800-634-3077.
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to discover why something does not work effectively and help to improve it: They brought me in to troubleshoot - to go in, sort out the problem, and get out again.
Troubleshooting is a systematic approach to solving a problem. The goal of troubleshooting is to determine why something does not work as expected and explain how to resolve the problem. The first step in the troubleshooting process is to describe the problem completely.
discovering why something does not work effectively and making suggestions about how to improve it: The instruction manual includes a section on troubleshooting to help you with any simple problems you might have with the TV.
Identify the problem. Establish a theory of probable cause. Test the theory to determine the cause. Establish a plan of action to resolve the problem and identify potential effects.
A troubleshooting guide is a set of guidelines that lists common problems and offers problem-solving to the problems – can provide a competitive edge for your business by reducing the time and resources required to resolve issues (because your customers get to solve their problems themselves) and enhance customer ...
Explanation Reproducing the problem is often the hardest part of troubleshooting. You might need to ask the user questions to identify exactly how the problem occurred, or you might need to watch them perform the task again in order to reproduce the problem.
A good troubleshooter knows how components behave if they're functional or not. This is a basic technical knowledge and a skill attribute. An excellent troubleshooter uses deductive reasoning to know which component needs to be tested or not.
When something goes wrong, you need to be confident about how to troubleshoot. He left the civil service in 1986, but keeps being called back to troubleshoot. Sample alignment using the kit's 50-bp marker helps researchers identify and compare samples, and to troubleshoot their experiments.
Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example).
The verb troubleshoot has been around since the early 1900's, from the noun troubleshooter, or in the 1890's, trouble-shooter. This was the name given to workers who repaired telegraph or telephone lines. "Troubleshoot." Vocabulary.com Dictionary, Vocabulary.com, https://www.vocabulary.com/dictionary/troubleshoot.
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