Fashion giant Shein has been slapped with yet another lawsuit alleging copyright infringement, data scraping, and AI to steal art: 'It’s somewhat shocking that they’ve been able to get away with it' (2024)

Fashion e-commerce giant Shein has been accused of copyright infringement in a class-action lawsuit that alleges the company uses data scraping and electronic monitoring to identify popular designs and steals them to generate its products.

In a complaint filed in the U.S. District Court in the Southern district of New York on April 5, plaintiff and artist Alan Giana accused Shein of using its electronic monitoring system and AI to track what consumers look at online, mostly over Instagram and TikTok, to identify trends and designs it anticipates being popular. The electronic monitoring would be particularly punishing to creators publishing their designs online looking for exposure, the complaint argues: If an artist’s post garners more online attention from users, it becomes a greater target for Shein’s data scraping to co-opt and mass-produce designs.

“Shein does not create many of its products; it certainly does not design thousands daily,” the complaint says. “Instead, it uses sophisticated electronic systems that algorithmically scour the internet for popular works created by artists like Mr. Giana.”

Founded by Chinese billionaire Sky Xu in 2008, Shein is able to turn around products in a matter of days, selling them on an online marketplace with 600,000 listed items at a time—and placing it at the pinnacle of fast fashion.

But this isn’t the first time Shein has encountered copyright-infringement allegations. The company has been hit with dozens of lawsuits alleging theft. In July 2023, three graphic designers in China sued Shein for copyright infringement, saying the company used “secretive algorithms” to identify trends that necessitated copying artists’ designs in order to work. The complaint said the company’s history of copyright infringement was so bad that it amounted to racketeering, or coordinated efforts to make money often only reserved for organized crime. Months later in December, competitor Temu sued Shein for “mafia-style intimidation of suppliers,” allegedly falsely detaining merchants and stealing business secrets.

“It’s incredibly sophisticated and awfully brazen,” internet law and intellectual property lawyer Brett Lewis of Lewis & Lin, LLC, told Fortune. “And it’s somewhat shocking that they’ve been able to get away with it.”

Along with rampant production associated with concerns over environmental unsustainability and forced labor, Shein’s practices have allowed it to sell products at a fraction of the price of its competitors—including 50% less than H&M—and grow astronomically in just a few years. The private company likely brought in over $30 billion in revenue in 2023, compared to the $23 billion the year before.

Shein did not respond to Fortune’s request for comment, but has responded to previous copyright infringement allegations: “Shein takes all claims of infringement seriously, and we take swift action when complaints are raised by valid IP rights holders. We will vigorously defend ourselves against this lawsuit and any claims that are without merit.”

Class-action advantages

Lewis compared Shein’s alleged intellectual property practices to knockoff Coach and Gucci products sold on city street corners, except the use of AI algorithms and data scraping has increased the scope of the practice exponentially.

“Shein’s business model is: If we get sued, we pay, and otherwise, we just keep doing this because it’s so profitable,” he said.

If Shein is indeed infringing on artists’ intellectual property, the practice is particularly harmful to small creators earnestly trying to promote themselves only, as many may not even realize Shein is allegedly using their data or works, Lewis said. The lawsuit represents thousands who were potentially impacted. Shein’s reach may have taken advantage of a vast number of artists, but if the class-action lawsuit swings in favor of the creators, it has the potential to make a real difference in not only setting a precedent, but also compensating those impacted.

“Many times [in] class actions, the actual people who are harmed get, like, a coupon for $5 to the Outback Steakhouse or something; you don’t really get meaningful relief,” Lewis said. “In this case, one would hope there would be meaningful relief.”

Philippa Loengard, director of the Kernochan Center for Law, Media and the Arts at Columbia Law School, told the Financial Times that past settlements offer hope for artists looking for justice. Though Shein does not disclose the details of its settlements, the payouts “tend to be handsome to the artists. Possibly more lucrative than a license agreement would have been.”

Fashion giant Shein has been slapped with yet another lawsuit alleging copyright infringement, data scraping, and AI to steal art: 'It’s somewhat shocking that they’ve been able to get away with it' (2024)

FAQs

What is the Shein copyright lawsuit? ›

Fashion e-commerce giant Shein has been accused of copyright infringement in a class-action lawsuit that alleges the company uses data scraping and electronic monitoring to identify popular designs and steals them to generate its products.

Can I still order from Shein? ›

In most cases, yes, you can order from SHEIN right now. Their website operates 24/7, so you can browse and purchase clothes whenever you like.

Does Shein use AI? ›

The Short Answer: Yes, SHEIN Utilizes AI

By analyzing huge amounts of data, AI helps SHEIN understand what customers want before they even know it. This tech-savvy approach allows SHEIN to introduce new styles rapidly, staying ahead in the fashion game.

Is Shein being investigated? ›

Shein is being probed by the House Select Committee on the Chinese Communist Party for ties to Beijing and its data privacy practices. Lawmakers have also called on the SEC to investigate allegations Shein is using forced labor in its supply chain before it's allowed to list in the U.S.

Is Shein unethical to buy from? ›

Is it wrong to buy from Shein? Yes, it is wrong for consumers who prioritize sustainability, ethical labor practices, and responsible consumption to buy from Shein. Supporting brands with transparent and ethical practices might align better with their values.

Is it OK to order from SHEIN? ›

Is Shein legit or a scam? Shein operates as a legitimate online store on its website and app. With its roots in China and operational headquarters now in Singapore, Shein is known for an endless selection of stylish clothes and trendy accessories at appealing prices.

Why do people stop buying from SHEIN? ›

Compromised Quality. The adage "you get what you pay for" rings true with Shein. Their extremely low prices often mirror the quality of their products. Many customers have reported poor fabric quality, inconsistent sizing, and clothes that quickly wear out or fade after a few washes.

Why is SHEIN not letting me checkout? ›

Troubleshooting Your Checkout Issues

A simple reset can often solve the problem. If that doesn't work, check your payment method. You might need to update your details or switch to a different payment option. Also, review your account and shipping information for any errors.

Is it safe to use Shein? ›

Whenever you fork over your credit card number and other personal information, you want to make sure the site you're using is safe. In general, Shein has proven its website is up to snuff—you won't have your identity stolen or get caught in a phishing scam as a direct result of shopping at Shein.

Who controls Shein? ›

Shein is owned by parent company Nanjing Lingtian Information Technology, although the company's ownership is frequently branded a mystery. It remains a private company, with four major shareholders so far: JAFCO Asia, IDG Capital, Sequoia Capital China, and Tiger Global Management.

Is there another company like Shein? ›

See how SHEIN compares to similar products. SHEIN's top competitors include Wish, Poshmark, and Verishop. Wish is a mobile e-commerce platform specializing in affordable consumer goods across various categories.

What was the recent Shein scandal? ›

Workers in some factories supplying Shein are still working 75-hour weeks, according to an investigation by Public Eye, a Swiss human rights advocacy group that first highlighted the alleged abuse back in 2021.

What are the human rights abuses of Shein? ›

Both Shein and Temu have been accused by a House committee of using forced labor from the autonomous region of Xinjiang in China. According to the U.S. State Department, 12 million Uyghurs, Turkic-speaking Muslims, live in Xinjiang and are native to the region.

Why did Shein get banned? ›

At the same time, Shein and Temu have been accused by American lawmakers of failing to ensure their supply chains comply with the Uighur Forced Labor Prevention Act (UFLPA) passed last June to penalize Beijing's systematic rights abuses against the Muslim minority group in the western Xinjiang region.

Does Shein refund your money? ›

1. Refunds will be issued only after a return-eligible item, postmarked within 30 days after the delivery date, has been received at our warehouse and has passed our quality check.

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