Comcast Xfinity Outage in Knoxville, Tennessee (2024)

The latest reports from users having issues in Knoxville come from postal codes 37917, 37918, 37919, 37920, 37922, 37929 and 37934.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in Knoxville, Tennessee

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Knoxville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

1. 

   Internet (59%)

2. 

   TV (13%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (3%)

Live Outage Map Near Knoxville, Knox County, Tennessee

The most recent Comcast Xfinity outage reports came from the following cities:Knoxville and Powell.

City	Problem Type	Report Time
Knoxville	Internet	3 days ago
Knoxville	Internet	6 days ago
Knoxville	Internet	6 days ago
Knoxville	Internet	12 days ago
Powell	Internet	13 days ago
Knoxville	Internet	13 days ago

Community Discussion

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Comcast Xfinity Issues Reports Near Knoxville, Tennessee

Latest outage, problems and issue reports in Knoxville and nearby locations:

• Rob, Knoxville Rob! (@KnoxvilleRob) reported 7 minutes agofromKnoxville, Tennessee

  @PFarmer15 @comcast That’s awful!! I had them a few years ago, it wasn’t this bad, but was bad enough to switch and swear them off. Now I feel like the abused girlfriend who keeps going back to the “bad boy”.

• Jacob Mode (@WJacobM94) reported 7 minutes agofromKnoxville, Tennessee

  PLEASE bring @TMobile Internet to Knoxville so I can drop the crappy regional internet monopoly known as Xfinity... PLEASE HELP @JohnLegere

• Scott (@sreed63) reported 8 minutes agofromKnoxville, Tennessee

  @comcastcares hey once again I have to take to Twitter because your techs repaired an outage and yet again left us unconnected

• Laura Ward (@ldw30341) reported 11 minutes agofromKnoxville, Tennessee

  @comcastcares Tree down, wires down, cable out, no internet or cable. No help when I call, agent tells me to restart my modem. Stop reading the script and send out the bucket truck, please! Zip code 37920.

• chris strain (@SonaSolas) reported 15 minutes agofromKnoxville, Tennessee

  @comcast the rep who blatantly lied to me can also apologize to my daughter who hasn’t been able to do online school work. What’s hilarious is I was sticking with you in the move because of your great customer service. Ha. EPIC FAIL on my part to fall for it.

• Crass (@CrassVol) reported 16 minutes agofromHarbison Crossroads, Tennessee

  So Comcast has offered free internet to some and at the same time ours goes down and has been a total blackout for hours. Incredible.

• chris strain (@SonaSolas) reported 19 minutes agofromKnoxville, Tennessee

  @comcast we’re now 10 days in and I’ve heard nothing from your rep about moving my service. I’ve been in my new home for 5 days now without internet. Service at my old home was disconnected 14th. everytime I call nobody seems to be able to give me an answer. #hurtingmybusiness

• Crass (@CrassVol) reported 21 minutes agofromHarbison Crossroads, Tennessee

  Great time for Comcast to be down.

• Bill Mynatt SPS (@bill_mynatt) reported 24 minutes agofromBroad Acres, Tennessee

  @davidgrim14 @Braves @PredsNHL Won't go back to Comcast for TV ever. And I can watch all the SEC baseball and other SECNet content I want thru the Roku ESPN app as long as I have a streaming service that gets basic ESPN.

• a s h l y n n n ✌🏼 (@AllAboutAshlyn_) reported 24 minutes agofromKnoxville, Tennessee

  @Kingpin10_ you’re paying for classics plus new content and you’re not getting that fully. Proud Family movie is on xfinity on demand so that just defeats the exclusivity purpose of the service.

• Travis Spiva (@travisspiva) reported 27 minutes agofromKnoxville, Tennessee

  @RussRymer @Xfinity @DIRECTV You really can’t get better internet than what you get via Xfininity or your local cable provider. Speed, reliability, etc.. You get what you pay for in internet service. Hope you can get it worked out.

• Jacob Mode (@WJacobM94) reported 37 minutes agofromKnoxville, Tennessee

  @Xfinity The reps are imbeciles and make promises they can’t keep. I had a complaint so they offered me a free home security system and free set up. I look at my bill last month and it’s $200.. now this month it’s over $800!!! I’m cancelling everything I have with you.. it’s ridiculous.

• D_DeArmond (@DeArmond_VFL) reported 40 minutes agofromKnoxville, Tennessee

  Thank God for @Verizon for giving customers more data during this crisis. If I had to rely on @comcast @Xfinity service I would have probably been fired. You can’t #WorkFromHome if your ridiculously expensive internet service doesn’t work.

• Rob, Knoxville Rob! (@KnoxvilleRob) reported 42 minutes agofromKnoxville, Tennessee

  @Volsicle @comcast It was crazy! I’ve never dealt with anything like that.

• Rob, Knoxville Rob! (@KnoxvilleRob) reported 42 minutes agofromKnoxville, Tennessee

  Hello, I’m the idiot who tried @Comcast again. I was a “loyal Comcast subscriber” for 2 hours until the installer came and left without installing the internet. I’m glad they have a 30 day guarantee.

• yeet (@Fauxamour) reported 45 minutes agofromKnoxville, Tennessee

  .@comcast @Xfinity said they wouldn’t charge me for a service appointment because the complex I live in was supposed to be set up for xfinity and now there’s a $70 service fee on my bill but when I try to schedule a call the app says they can’t do it. 🙄

• Shani Perera (@therealspewewa) reported 46 minutes agofromKnoxville, Tennessee

  Xfinity sucks

• chris strain (@SonaSolas) reported 46 minutes agofromKnoxville, Tennessee

  Nice to new house. Told by @Xfinity that they would have our service transferred. Old house was disconnected in friday. Still haven’t heard from them to set up the new address. Only stayed because “the customer service was top notch” reconsidering that thought now. #annoyed

• Renee Hoyos (@RVHoyos) reported 48 minutes agofromKnoxville, Tennessee

  But we can’t do that as long as our campaign finance system is broken — funded by big corporations and powerful special interests — like Comcast. My opponent has solicited thousands of their dollars. I have not, and I won’t take a dime from any corporate PACs.

• chris strain (@SonaSolas) reported 50 minutes agofromKnoxville, Tennessee

  @comcast still waiting on that call from one of your customer service reps regarding moving my service. Old service has been connected an said rep promised I would be up and running belt the time I moved (14th) I’ve heard absolutely nothing and I’m sitting with no internet. #wtf

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• 🍭🆓 (@supernesh_) reported 3 minutes ago

  xfinity played on my top and had my damn appointment on hold 🙄

• Drip Lord (@_Dinful) reported 4 minutes ago

  my bad @Xfinity internet eats a bag of *****

• Rob Ciambra (@RobCiambra) reported 5 minutes ago

  @xfinity I can’t click to watch ESPN because the programming says TBD, can you please fix that?

• Polly (@Polly63207309) reported 6 minutes ago

  @JoyAnnReid No damn question about it. Comcast’s may be the worst.

• Dee (@Kats424) reported 9 minutes ago

  So frustrated. Wanted to watch RaceHub. Damn baseball game is on. Also had to DVR Xfinity race on Sat and didn't get that because of a damn soccer game.

• Terry Flaherty (@TerryFlaherty5) reported 10 minutes ago

  @BermanRoanoke @theACC @accnetwork Comcast sucks

• suttercounty_against_gop_lies (@against_gop) reported 13 minutes ago

  @SanchzCatalina ATT is always hit or miss. You either get really great internet from them or you get unreliable trash. In Yuba City we had to switch to Comcast because ATT was terrible in our area.

• 💬 Mike Y. (@djmikeradio) reported 19 minutes ago

  . @comcast has been down all day today, with the ETA updating two hours further and further as the day goes on. 8 hours down and counting. Would be nice to know what exactly is going on here. Kills business.

• Brian Brandt (@BrianBr16542791) reported 20 minutes ago

  @SHEsus__Christ Do any of them have moral integrity? I've had Comcast for 15 years. I pay too much but have lots of speed & almost no down time. Tech support is hard to reach but very competent once I do. You could do worse. Just don't look to any of them for purity of heart.

• Alan (@AlanScotfreedom) reported 23 minutes ago

  @Xfinity your service sucks.