Why Do I Have Bad Credit if I’ve Made On-Time Payments? - Experian (2024)

Dear WOD,

There is more to having good credit than just paying all of your bills on time, although that is extremely important.

What Factors Impact Your Credit Score?

Your payment history—whether you have paid your bills on time or late—has the greatest impact on credit scores. However, it typically accounts for less than half of your score, usually between 30% and 40% of the total.

Several other factors also are critical to being a good credit risk and having good credit scores. Your credit utilization rate, also sometimes referred to as your debt-to-limit ratio, can also significantly affect credit scores (more on this below).

The length of your credit history is another factor. A short credit history gives less to base a judgment on about how you manage your credit, and can cause your credit score to be lower.

A combination of these and other issues can add up to high credit risk and poor credit scores even when all of your payments have been on time.

What Is a Credit Utilization Rate?

Your credit utilization rate is a comparison of your total balances to your total credit limits, expressed as a percentage. You can calculate that number by adding up all of your credit card balances and all of your total credit limits. Then, divide the total balance by the total limit and multiply by 100 to get a percentage.

A high credit utilization rate indicates you are overusing your credit and may be at risk of default, even if you haven't yet missed a payment. While you may be making the minimum payment each month, when you have very high balances as compared to your limits, just one unplanned event could cause you to default on your debts.

Credit scoring systems also look at individual accounts. A very high balance on even one credit card can indicate some risk, and can negatively impact credit scores, although less than your overall credit utilization rate. The question is, if one card is being charged to the limit, are the others soon to follow?

What if I Don't Have Enough Credit?

In some cases, being turned down for credit or services might not be the result of bad credit, but rather a lack of credit. A thin credit file typically refers to a credit history with fewer than five credit accounts. Most credit scoring models need at least one or two active credit accounts on a credit report to generate a credit score. They also typically require payment activity for three to six consecutive months.

Having a thin credit file can make it harder to qualify for credit and services when you need them. If you have a thin file, here are some steps you can take to make your credit history more robust:

  • Sign up for Experian Boost®ø. Experian Boost can help expand your Experian credit file by giving you credit for on-time utility, streaming service and even rent payments. The feature is completely free and can boost your credit scores quickly and easily by using your own positive payment history.
  • Apply for a secured credit card. Secured cards require you to put down a deposit, which typically acts as your credit line. Because the credit line is "secured," credit card issuers are more willing to provide these credit cards to those with little or adverse credit history. The issuer will usually report your payments to one or more of the credit reporting companies, helping you build credit.
  • Ask a close friend or family member to add you as an authorized user. As an authorized user on a credit card account, you can benefit from the primary cardholder's positive credit history. You can use the account to make purchases, but you are not responsible for making the payments. Not all lenders report their authorized-user accounts to the credit reporting companies, so check with the lender before requesting to be added to the account.

How Can I Find Out What Is Hurting My Score?

The best way to find out what is specifically affecting your credit scores is to get a free copy of your credit report and free credit score from Experian. Reviewing your credit history can help you understand what lenders are seeing when they look at your report and ensure that there are no surprises when you go to apply for credit. Ordering your free Experian credit score will provide you with a list of the specific risk factors that are currently impacting your score the most and enable you to focus on changes you can make to those factors that will help you begin to improve your credit scores.

The information you get from your credit report and score will empower you to create a plan to improve your creditworthiness over time so you can get the credit you want and at the best rates.

Thanks for asking.

Jennifer White, Consumer Education Specialist

Why Do I Have Bad Credit if I’ve Made On-Time Payments? - Experian (2024)

FAQs

Why is my credit score low if I pay everything on time? ›

It's possible that you could see your credit scores drop after fulfilling your payment obligations on a loan or credit card debt. Paying off debt might lower your credit scores if removing the debt affects certain factors like your credit mix, the length of your credit history or your credit utilization ratio.

How do I get late payments removed from Experian? ›

Late payments can stay on your credit reports for up to seven years. If you believe a late payment is being reported in error, you can dispute the information with Experian. You can also contact the original creditor directly to voice your concern and ask them to investigate.

What happens to your credit score when you make all your payments on time? ›

One factor they look at is how much credit you are using compared to how much you have available. In the case of a credit card, they look at the balance you owe compared to your available credit. Consistently paying off your credit card on time every month is one step toward improving your credit scores.

Why is my Experian credit score so bad? ›

There are many factors that affect your score – some more than others. Bankruptcy will lower your score far more than one late payment, for example. It may seem odd, but never taking out credit can also give you a poor rating. Lenders like to see that you've managed credit successfully in the past.

Why did my credit score go down if I made all my payments? ›

It might reduce the types, or 'mix,' of credit you have

But now you have one less account, and if all your remaining open accounts are credit cards, that hurts your credit mix. You may see a score dip — even though you did exactly what you agreed to do by paying off the loan.

Will my credit score go up if late payments are removed? ›

Late payments can remain on your credit report for 7 years. Still, one late payment isn't likely to reflect poorly on your creditworthiness permanently, as long as you generally make payments on time. And assuming good credit behavior, your credit score should rebound from a single late payment over time.

Is it true that after 7 years your credit is clear? ›

Highlights: Most negative information generally stays on credit reports for 7 years. Bankruptcy stays on your Equifax credit report for 7 to 10 years, depending on the bankruptcy type. Closed accounts paid as agreed stay on your Equifax credit report for up to 10 years.

Why did my credit score go from 524 to 0? ›

Credit scores can drop due to a variety of reasons, including late or missed payments, changes to your credit utilization rate, a change in your credit mix, closing older accounts (which may shorten your length of credit history overall), or applying for new credit accounts.

Why is Credit Karma worse than Experian? ›

While Experian compiles your credit report and determines your credit score, Credit Karma simply shows your score and credit report information from TransUnion. Think of it this way — Credit Karma is like a newspaper that writes about the credit score TransUnion gives you. But we have no influence over your score.

Is Experian the most accurate credit score? ›

Is Experian the Most Accurate Credit Score? Credit scores from the three main bureaus (Experian, Equifax, and TransUnion) are considered accurate. The accuracy of the scores depends on the accuracy of the information provided to them by lenders and creditors.

Why is my credit score low when I owe nothing? ›

You haven't built up a credit history

Having no credit history can look like bad credit to lenders. It is hard to determine your creditworthiness with nothing to compare it to. Lenders consider the credit model mix when making credit decisions, and someone with no credit likely does not meet most of the requirements.

Does making payments on time affect credit score? ›

Your record of paying debts on time, as agreed under the terms of your loans or credit cards, is the single most important factor used in calculating your credit scores.

Why has my credit score dropped for no reason? ›

Things like new credit applications and missed payments may impact your credit score. You may be able to improve your credit score in a number of ways, including making sure you're on the electoral register, managing accounts well and limiting new credit applications.

How to get 800 credit score? ›

Making on-time payments to creditors, keeping your credit utilization low, having a long credit history, maintaining a good mix of credit types, and occasionally applying for new credit lines are the factors that can get you into the 800 credit score club.

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