What is a credit memo? | AccountingCoach (2024)

Definition of Credit Memo

One type of credit memo is issued by a seller in order to reduce the amount that a customer owes from a previously issued sales invoice. Another type of credit memo, or credit memorandum, is issued by a bank when it increases a depositor’s checking account for a certain transaction.

Example of a Credit Memo

Assume that SellerCorp had issued a sales invoice for $800 for 100 units of product that it shipped to BuyerCo at a price of $8 each. BuyerCo informs SellerCorp that one of the units is defective. SellerCorp will then issue a credit memo for $8.

The credit memo will result in the following entry in SellerCorp’s accounting records: 1) a debit of $8 to Sales Returns and Allowances, and 2) a credit of $8 to Accounts Receivable. In other words, the credit memo reduced SellerCorp’s net sales and its accounts receivable.

When BuyerCo records the credit memo, the following will occur in its accounting records: 1) a debit of $8 to Accounts Payable, and 2) a credit of $8 to Purchases Returns and Allowances (or to Inventory).

What is a credit memo? | AccountingCoach (2024)

FAQs

What is a credit memo? | AccountingCoach? ›

One type of credit memo is issued by a seller in order to reduce the amount that a customer owes from a previously issued sales invoice. Another type of credit memo, or credit memorandum, is issued by a bank when it increases a depositor's checking account for a certain transaction.

What is the meaning of credit memo? ›

noun. (Accounting: Commerce) A credit memo is an official written acknowledgement that money is owed back to a customer. When you need to create a refund for a client, you can create a credit memo, which is basically an invoice with a negative amount.

Is a credit memo a refund? ›

When a seller issues a credit memo, it's put toward the existing balance on a buyer's account to reduce the total. A credit memo is different from a refund. A customer who receives a refund for a purchase gets actual money back from the seller.

Why would a company issue a credit memo? ›

A business issues a credit memo when it needs to reduce the amount a customer owes. This usually happens when there's been an overcharge, a product return, or a service issue. A business will use a debit memo when it needs to increase what a customer owes.

Why did my bank give me a credit memo? ›

No matter where you see the credit memo, it signifies the same thing. A credit memo is shown when money is added to an account. In the case of a bank or credit card statement, you might see a credit memo if you were reimbursed for fees or earned interest on a bank account.

Is it good or bad to have a credit memo? ›

Credit memos are just a way for businesses and other entities to make sure they aren't overcharging you. While a refund can be “better” because you can use the money anywhere. A credit memo means that you're owed money by someone.

Is credit memo negative? ›

A credit memo is a negative invoice you send to buyers to reduce the price of a previous invoice. Generally, you'll issue the memo whenever the buyer has a qualifying reason not to pay the total amount of an invoice. Remember, the memo isn't the same as a refund. A refund reverses the original purchase.

Can I spend my credit memo? ›

If a buyer has paid the full amount owed, they can either use the credit memo to offset future invoices or demand a cash payment; a buyer who hasn't paid can only use the credit memo as a partial offset, but they are still required to pay the amount owed after the reduction.

Can you undo a credit memo? ›

You cannot reverse the credit memo that has been partially applied or refunded. The reversal is allowed after the refund on the credit memo is cancelled or the credit memo is fully unapplied.

Is a credit memo a write off? ›

Credit Memo:

Typically used to fully write off an invoice as if the service was not performed.

Who generates a credit memo? ›

A credit memo is a document issued by a trader for the purpose of credit buying. It is also known as an invoice since it contains information such as the name of the party, amount, rate of products purchased, and transaction date.

What three situations can a credit memo be used? ›

Credit memos are issued to adjust for unpaid invoice balances due to a return, price adjustment or additional cost of doing business, such as a bank fee.

Is a credit memo a legal document? ›

Like invoices, credit and debit memos are legal documents vendors issue to their customers. They are used to correct charge mistakes on invoices and to manage the balance due on a particular invoice or account.

What is the primary purpose of a credit memo? ›

A credit memo is an official document issued by a seller to a buyer used to amend invoices by reducing amounts paid due to errors, returns and/or price adjustments in sales transactions.

What is an example of a bank credit memo? ›

The bank adding interest that was earned for having money on deposit, The bank having collected a note for the company and A refund of a previous bank charge; are the examples of Bank Credit Memo in a Bank Reconciliation.

What accounts does a credit memo affect? ›

Issuing a credit memo impacts the accounting for both sellers and buyers in many ways, including affecting accounts receivable and accounts payable balances, revenue recognition, inventory valuation, cash flow, and financial statement reporting.

What is another name for a credit memo? ›

A credit memo is also known as a credit memorandum or a credit note. A credit memo is different from an invoice, a refund or a debit memo (the last one increases the amount a customer owes).

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