UltiPro Employee Self Service Quick Reference Guide | City of Detroit (2024)

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UltiPro Employee Self Service Quick Reference Guide | City of Detroit (2024)

FAQs

How do I login to UltiPro for the first time? ›

1. Go to E44.ultipro.com – type only those letters into the address bar of your browser. 2. On the Sign In page, enter your User name (Personal Email Address) and your Password (Birthdate in MMDDYYYY format), and then Sign In.

What is the default password for UltiPro? ›

Username: Your username is your last name, first initial, and your employee ID number. Default password: your date of birth. Click the Log In button. You will immediately be taken to the Change Password screen and asked to change your password from the default.

What is the website for UltiPro? ›

UltiPro.com is a one-stop Web portal where companies of all sizes can acess a variety of work-related products and services that enhance the total business value of our HRMS/payroll solutions.

How do I enter sick time in UltiPro? ›

From your home screen, touch the Time Off tile. Make sure the Time Off option is set to Time Off (Request). If not, touch the drop- down arrow to change it. Touch the blue Request Time Off button.

What is my username for UltiPro? ›

Your Workday Employee ID number is what you'll use as your username to access the UltiPro portal. To find your Workday Employee ID number, go to Workday > Personal Information > About Me > Job. Your Workday Employee ID number will appear at the top of the page.

What is my UKG Pro username and password? ›

To login, please visit UKG and enter your username and password. Your username will be your email address and your password will be your date of birth without the dashes. If you have any questions, please reach out to people@premiertalentpartners.com.

How do I activate my UltiPro account? ›

To Activate Single Sign on in UltiPro; enter your Date of Birth (Format: mm/dd/yyyy), Social Security Number (Format: 123456789 no dashes) and Employee Number (Format: 12345). Click OK.

What is the difference between UKG and UltiPro? ›

So, are UKG and UltiPro the same thing? The answer is yes and no. UKG is the parent company that offers a wide range of workforce management and HCM solutions, while UltiPro is one of the flagship products within the UKG suite of offerings.

Where do I find my UltiPro access code? ›

Username and password are the username and the password of your UltiPro Service Account. The 'Client Access Key' & the 'User Access Key' can be found on your UltiPro Web Service administrative page.

How do I reset my UltiPro username and password? ›

You may reset your own password if you forgot it after your original set up ” and then enter your user name which will the email provided there will be a link to UltiPro prompting you to answer eate a new password (NOTE: security question answers are case sensitive . Drive not Dr). l prompt you for a new password.

How do I get UltiPro on my phone? ›

To get started
  1. Download the UltiPro mobile app to your device through the Apple app store (iPhone) or the Google play store (Android).
  2. Enter our Company Access Code as: HOODCOLLEGE (it is not case sensitive)
  3. Enter your UltiPro login credentials (the same one used to log in to the desktop version).

How can I contact UltiPro? ›

While this may seem like a difficult task at first, you can easily contact a representative by calling the Ultipro customer service phone number at (800) 432-1729, e-mailing Ultipro at ultiproinfo@ultimatesoftware.com, or by completing a form at https://www.ultimatesoftware.com/ContactUs.

How to clock in on UltiPro? ›

Punch In: To initiate the clock in process on UltiPro, employees have the option to key in their badge number using the clock keypad or swipe their badge. Lunch Break: To start your lunch break, click the Start Meal button. To stop your lunch break, click the stop Meal button.

How do I find my PTO on UltiPro? ›

For departments who require PTO leave requests through Ultipro. From your home screen, touch the Time Off tile. To see details of accrual balances and a breakdown of accruals by pay period, touch the Time Off drop-down arrow. NOTE: You may arrive at the screen in step 2, step 4, or step 5, depending on your last use.

How do I submit a timesheet to UltiPro? ›

  1. UltiPro Mobile App.
  2. Once all time has been entered and you are ready to approve your time sheet, return to the Summary page. Touch SUBMIT. ...
  3. NOTE: Once you submit, you are not able to. ...
  4. Once submitted, you will see the I Agree label and check mark. You will also see a message showing successful submission.

Where to find UKG company access code? ›

Question: How do I find my company Access code? Answer: If your HR administrator has has turned on the advertising widget for UKG Pro mobile, you should see what's shown on the left side of the image below for Company Access Code when you login to the desktop version of UKG Pro.

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