Spam calls: your questions answered (2024)

Spam calls: your questions answered (1)

Despite the best efforts of governments and others to reduce the frequency of unwanted calls, they remain a consistent part of all our lives. If you're one of the sufferers, you may be wondering why you're getting so many spam calls and how to stop unwanted calls from disturbing your peace.

The bad news is there are many reasons why you may be dealing with annoying spam calls. The good news is that there's also a lot you can do to prevent them. We'll show you why spam happens and give you step-by-step instructions to make it stop.

Why am I getting so many spam calls?

You might suddenly start receiving spam calls for several reasons, including:

  • Data brokers are selling your phone number to spammers.
  • Your phone number has been involved in a data breach.
  • Scammer groups are sharing your phone number.
  • You have answered spam calls in the past.
  • You share your phone number publicly.
  • Someone is signing you up for spam calls.

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Should I be worried if I get a lot of spam calls?

Spam calls are very common, however, it may be cause for worry if you experience a sudden increase in the number of spam calls you get. This could indicate a deeper problem, such as a vulnerability in your cybersecurity or that your number is being sold by scammer groups.

Is it better to ignore or decline spam calls?

It's better to ignore spam calls. When you decline a call, it can alert the spammer that your phone number is active, prompting them to call you again. If you use a call-blocking tool that uses caller ID, you should never answer calls labelled as spam.

What happens if I answer a spam call?

It's never a good idea to answer spam calls. In the best case, this will simply lead to more spam calls down the line. In the worst cases, it could lead to loss of funds, identity theft, or legal issues, especially if the spam call was fraudulent in nature.

How many spam calls a day is normal?

It's normal for Americans to receive 3 to 4 spam calls a day, on average. However, the rate of spam calls varies greatly from country to country. Data released from Ofcom last week reveals that 3% of people surveyed receive a suspicious text message every day, 6% receive a suspicious call every day and 23% receive at least one suspicious call per month. Despite being common, however, spam calls can be disruptive and harmful, so it's best to block them.

Will spam calls eventually stop?

Spam calls won't stop on their own. However, you can take steps to stop spam calls from reaching you. These include:

  • Removing your phone number from data brokers and people search sites;
  • Signing up to the national Telephone Preference Service;
  • Blocking spam callers using your mobile phone settings;
  • Blocking spam callers through your mobile carrier;
  • Using spam-filtering apps.

Why are spam calls so hard to stop?

Spam calls are hard to stop because your phone number is likely exposed in multiple places across the web, from data brokers to your online accounts. While you can make legitimate organisations stop calling, the only way to stop illegal callers is by making your phone number private.

Why do spammers call and not say anything?

Silent spam calls are usually telemarketing cold calls. This happens when the company uses predictive diallers which make many calls at the same time. Sometimes there aren't available agents to handle the call, resulting in a silent call that quickly disconnects.

This article is an excerpt from 'Why am I getting spam calls? (and how to stop them) which features on the Incogni blog. You can read the full article here.

Copyright 2024. Sponsored article made possible by Incogni.

Spam calls: your questions answered (2024)

FAQs

Why am I suddenly getting so many spam calls? ›

Why am I getting so many spam calls? If you have answered a number of robocalls, it may be because the spam caller sold your number to other scammers or telemarketing companies. Remember, if the call is important enough, the caller will leave a voicemail message.

What happens if you accidentally answer a spam call? ›

If you accidentally answer a spam call, scammers know your number is connected to a real person and can target you with more spam calls. These targeted spam calls will try to trick you into giving up your personal information which allows cybercriminals to steal your money, your identity and even your voice.

Is it better to ignore or decline spam calls? ›

Is it better to ignore or decline spam calls? It's better to ignore spam calls.

Does answering spam calls cause more spam calls? ›

If you answer the phone and stay on the line until the scammer says something, it notes that your phone is in service. Even if you ask, no one will take you off the list or add you to a 'do not call' list. You'll end up getting more calls from more scammers. The best thing you can do is not answer the call at all.

How do I stop spam calls permanently? ›

You can register your numbers on the national Do Not Call list at no cost by calling 1-888-382-1222 (voice) or 1-866-290-4236 (TTY). You must call from the phone number you wish to register.

Does blocking spam calls help? ›

Call blocking can help stop robocalls from scammers. But some robocalls might still get through. If you get an illegal robocall, hang up and don't call back. Don't press a number, which could lead to more robocalls.

Can hackers hack your phone if you answer their call? ›

Can you get hacked by answering a phone call? It's impossible to get hacked by simply answering a phone call made through your network service provider. But that doesn't mean a phone call can't be exploited to compromise your security via a social engineering attack.

Can a scammer get info from answering my phone? ›

So, can your cell phone be hacked by answering a call? No, but the FTC has warned of an emerging phone threat: deep fakes, where scammers use artificial intelligence (AI) or other digital technology to clone your voice, and then call a loved one pretending to be you and needing money.

What happens if you press 2 on a spam call? ›

Robocalls sometimes prompt you to take action, such as “press 1 to speak to a live representative” or “press 2 to unsubscribe” and so on. By following instructions, you confirm to the robocallers that you are a potential victim and invite further robocalls. Try to avoid taking any action.

Can I silent the spam calls? ›

To block all numbers that aren't in your contacts list and you've never been in contact with, turn on the Silence Unknown Callers option in your phone app settings. Calls from numbers that you don't know will be silenced and sent directly to voicemail.

Does *61 block unwanted calls? ›

There is no universal number to block spam calls — it depends on your phone carrier. T-Mobile users can prevent robocalls for free by dialing #662# and turning on the Scam ID and Scam Block features. AT&T customers can block unwanted calls by dialing *61, or by dialing *60 on their landline.

Will spam calls eventually stop? ›

Unfortunately, robocalls aren't going to stop completely. But if you take the advice mentioned above, you can help prevent most unsolicited calls and text messages from ever reaching your phone. You'll find more information and tips on stopping unwanted calls and texts, HERE.

What happens if I answer a spam call and say hello? ›

You'll be targeted by even more scammers

So they'll keep calling you, sometimes from different phone numbers, trying to get you to answer again. They'll try different schemes, too, as they think you might be an easy target.

Why am I suddenly getting lots of spam calls? ›

Why am I receiving so many more spam calls? Usually, you receive spam calls because your number has been sold to scammers. They try their best to defraud you by calling you repeatedly. Make sure you report these scammers regularly to Better Business Bureau and Federal Trade Commission.

What to do if I answered a spam call? ›

If you accidentally answer a spam call, end the call as soon as possible and avoid sharing personal information. There are many ways to protect yourself from spam calls, but investing in identity theft protection services is the surest way to protect yourself online.

Why am I suddenly getting so much spam on my phone? ›

Why am I getting spam text messages? There are many ways spammers get hold of your cell phone number so they can send SMS spam and sales texts: They may use technology to generate numbers automatically — so even if you have a brand-new number, you can still receive both robocalls and robotexts.

How do I get rid of too many spam calls? ›

Start using call-blocking tools

Phone app call blockers: Many phone apps, such as Hiya and Truecaller, allow you to block specific numbers or types of calls. These apps often have a database of known spam numbers, which can help you identify and block unwanted calls.

How do I remove my number from the spam list? ›

To remove your number, call 1-888-382-1222 from the phone you want to remove. Your number will be off the Registry the next day. Businesses and organizations have to update their telemarketing lists within 31 days.

Why am I all of a sudden getting no Caller ID calls? ›

When No Caller ID appears during incoming calls, that means the caller has deliberately blocked their information. A No Caller ID call can be legit—it may be from an organization or person who simply wants to keep their contact information private. Or, a No Caller ID call can be a telemarketer or spam call.

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