Retail Banking - Definition, What is Retail Banking, Advantages of Retail Banking, and Latest News - ClearTax (2024)

Introduction to Retail Banking

The banking that takes place between your personal bank and you is nothing but retail banking. All the banking services that you enjoy from your bank including your personal accounts, saving accounts, loans and even online banking services fall under retail banking.

Retail banking is the banking that is for the retail customers of the bank, which includes the general population and not large or multinational institutions. Even when you are availing banking services online, you are connecting with your bank on some level, making it a part of retail banking as well.

Retail banking helps you to meet your day to day needs by services like debit cards, credit cards, online withdrawals and deposits and many other benefits.

How does retail banking work?

Retail banks are for the general public to help them save and invest their money and handle their regular needs by providing various services like bank accounts, credit cards, debit cards, fixed deposits, loans, and many more.

Certain services like withdrawals and deposits can also be availed online as well as in the nearest branch of your bank. Online retail banking has made the transfer of money and retailing easier for the retail customers.

Some retail banks may or may not provide all the services you expect, so it will be good to check with the bank branch or visit the bank website if you want to avail a certain service from the retail bank.

Types of Retail Banks

Retail banks can be of three types— small banks, large banks and online banks.

Small banks-

These banks operate on a small scale with smaller deposits. Their share in the market is much lesser than the large banks. They operate in many locations and provide almost all services that can be provided by a large bank.

Large banks-

These are the famous banks that operate in large cities. As they have made a certain name for themselves, many retail customers opt for these banks.

Online banks-

These banks don’t have any physical branches and only operate online.

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Retail Banking - Definition, What is Retail Banking, Advantages of Retail Banking, and Latest News - ClearTax (2024)

FAQs

Retail Banking - Definition, What is Retail Banking, Advantages of Retail Banking, and Latest News - ClearTax? ›

Retail banks are for the general public to help them save and invest their money and handle their regular needs by providing various services like bank accounts, credit cards, debit cards, fixed deposits, loans, and many more.

What is retail banking and its advantages? ›

Retail banking, or consumer banking, provides services to individual customers and is essential to the financial system. The advantages include personalized service and access to advice from professionals to navigate finances more effectively. However, retail banking has some drawbacks, such as higher fees.

What is called retail banking? ›

Retail banking, also called personal banking or consumer banking, is financial services geared toward individual customers rather than large corporations. Retail banks offer products like savings accounts and debit cards to the general public, and working in retail banking requires high levels of customer service.

What are the three basic characteristics of retail banking? ›

What Are The Features of Retail Banking?
  • Characteristics of retail banking.
  • Small ticket transactions. One of the main characteristics of retail banking is the small number of transactions in this sector. ...
  • Diversification. ...
  • Several branches. ...
  • Multiple Services. ...
  • Strong competition. ...
  • Higher administrative fees and expenses.
Oct 17, 2023

What is a retail banking pdf? ›

Abstract. Retail banking is a bank executed transactions directly with consumers, rather than corporations or other banks. Services offered include saving and transactional accounts, mortgages, personal loan, debit cards and credit cards.

What is the main function of a retail bank? ›

Retail Banks usually provide credit to customers in the form of house and automobile loans, credit cards, auto loans, and mortgages, among other things. The deposits give all credit that these banks collect from their customers.

What are 3 advantages of banking? ›

The Benefits of Using a Bank
  • Accounts that fit your needs. A big benefit of using a bank is that there are several types of bank accounts you can access for free or by paying a low fee. ...
  • No fees to deposit your money. ...
  • Easily manage your money. ...
  • Get unexpected income quicker. ...
  • Access bank statements. ...
  • Protect your money.
Mar 3, 2022

What is the heart of retail banking? ›

Retail banking is like the foundation of our financial world. It's where everyday people and small businesses find the support they need, from savings accounts to loans. Retail banking isn't just about numbers; it's about empowering individuals and communities to manage their finances confidently.

Who are the key players in retail banking? ›

The major global companies of Retail Banking include BNP Paribas, Citigroup, HSBC, ICBC, JPMorgan Chase, Bank of America, Barclays, China Construction Bank and Deutsche Bank, etc.

What are the key priority of a retail bank? ›

The three most important areas of focus for financial institutions of all sizes are: Make digital banking easier. Increase data and analytics maturity. Improve digital skills across the organization.

What are the basics of retail banking? ›

Retail banking encompasses financial services that banks provide to individual customers or small businesses. It has various products and services such as savings and current accounts, fixed deposits, loans, credit cards, debit cards, insurance, and investment products.

What is the difference between a bank and a retail bank? ›

The key difference between retail and commercial banking is who the products are designed for. While retail banks service individuals, communities, small businesses, and families, commercial banks focus on larger companies, government entities, and institutions.

What is the difference between retail banking and business banking? ›

Retail banking is the part of a bank that deals directly with individual, non-business customers. This operation brings in customer deposits that largely enable banks to make loans to their retail and business customers. Corporate, or business, banking deals with corporate and other business customers of varying sizes.

Why choose retail banking? ›

Retail banks have stable funds to lend to their clients; interest rates are also sensitive that will change in time depending on its rates; reduced cost of funds that will allow them to gain higher profit; excellent customer service that makes their bank grow; also, due to high productivity level of a retail bank it ...

What is the difference between retail banking and general banking? ›

Retail banks deal with mass-market, including the general public. In short, they serve individuals and the general population. Thus, they have a wider client base. Commercial banks serve specific corporations, governments, and businesses, including small, medium, and large-scale firms, etc.

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