Reduce the wait in the E.R. + 5 more questions, answered | St. Luke's Health (2024)

In the event of an emergency, the last thing you want to do is spend time sitting in the waiting room of an ER. The most time-sensitive cases, like heart attacks, receive care immediately, while people with less severe conditions, like fractures, might spend hours waiting for care. However, it may be possible to minimize your wait, and we’ll show you how.

Should I go to an urgent care or an emergency room?

An urgent care clinic is best suited for minor injuries and common illnesses, including, but not limited to:

However, urgent care clinics often aren’t equipped to handle major injuries, illnesses, and traumas. If you experience any of the following, an emergency room is an appropriate place to seek care:

If you have any doubt as to whether you should go to the emergency room or an urgent care clinic for your condition, opt for the ER.

How long is the wait at an ER?

According to Texas Health Resources, the average wait time for an emergency room at a high-volume hospital in Texas is about 298 minutes (4 hours and 58 minutes). Of course, this time varies depending on a number of factors.

You may be wondering, why is the wait so long? It can take this amount of time because every patient goes through a process called triage, during which a nurse or medical professional evaluates each patient’s health and determines how life-threatening their condition is. Patients experiencing a severe medical event, like a heart attack or stroke, will receive care first over someone whose injury is not as time-sensitive, like a broken arm. If more and more patients come in experiencing life-threatening events while you wait, you’ll have to stay even longer.

What is the best time to go to an emergency room?

In theory, the best time to go to the ER is when there will be no wait, but this is impossible to predict. Additionally, if you are experiencing a time-sensitive, life-threatening emergency, the best time to go is as soon as possible.

How can I avoid a long wait at the emergency room?

If you are experiencing a life-threatening emergency, do not worry about the wait at the ER; call 911 immediately. If your condition will not worsen if you wait a little while to go, like a low-grade fever, you can use InQuicker to minimize your wait and spend the time before your appointment at home. All it takes is three steps:

  1. Select your ER location.
  2. Choose a time that you want to come in from the list of available slots.
  3. Complete the check-in form.
Reduce the wait in the E.R. + 5 more questions, answered | St. Luke's Health (2024)

FAQs

How do I stop waiting in the ER? ›

Avoid nights, weekends, and holidays

If your condition isn't actually life-threatening, avoid the ER on nights, weekends, and holidays, when the waits will be even longer. Usually, there are fewer doctors on duty during those times. Another option to get quicker treatment is to choose an urgent care clinic instead.

Who gets seen first in the emergency room? ›

In triage, the patients with the more urgent medical conditions are seen first. This means that a patient having a heart attack will be seen sooner than someone with a sprained ankle, regardless of arrival time. Here is a typical ER visit: After you explain your emergency, a triage nurse will assess your condition.

How does ER prioritize patients? ›

Patients are seen based on a “triage system” – that is, the severity of the patient's condition. Every new patient is given an initial medical evaluation. Patients with a critical illness or injury are seen first.

Why does the ER ask how you got there? ›

The ER is a mess of doctors, staff, patients and charts all floating around in someone's sense of cohesion. By repeatedly asking why you are here, the nurse verified that they got the correct information, the Dr will also ask to ensure that what is in the chart in his hand matches what you are saying.

What to say to get into ER faster? ›

Be specific: Describe your symptoms in detail. Instead of saying “I feel sick,” explain the specific symptoms you are experiencing, such as nausea, dizziness, or chest pain. This will help the medical staff understand the urgency of your situation. Use descriptive language: Paint a vivid picture of your symptoms.

What symptoms will get you admitted to the hospital? ›

Don't put off going to the emergency room if you're experiencing:
  • Severe headaches or dizziness.
  • Pain in the chest or upper abdomen.
  • Lower abdominal pain.
  • Shortness of breath.
  • Uncontrolled bleeding.
  • Severe or persistent vomiting or diarrhea.
  • Severe allergic reactions.
Jan 11, 2022

Which is considered a low priority patient in the emergency room? ›

Non-urgent patients are given the lowest priority, and could wait as long as two hours or more in a crowded ER [source: McCaig and Burt]. "High-acuity patients are taken straight to the ER," explains Dr.

What does code black mean in surgery? ›

Code black: While there is no formal definition for a "Code," doctors often use the term as slang to refer to a patient in cardiopulmonary arrest , requiring a team of providers (sometimes called a "code team") to rush to the specific location and begin immediate resuscitative efforts.

What is code blue in a hospital? ›

A code blue hospital announcement means that an adult is having a medical emergency, usually cardiac or respiratory arrest. The announcement also tells you where the emergency is. Hospital personnel are trained to respond.

What is a priority 1 in the ER? ›

PRIORITY 1: Emergency call which requires immediate response and there is reason to believe that an immediate threat to life exists.

What does cat 2 mean in a hospital? ›

Emergency (triage category 2) is for conditions that could be life threatening and require prompt attention such as chest pain or possible stroke. Patients in this category should be seen within 10 minutes of presenting to the emergency department.

What does Level 3 mean in the ER? ›

The patient is then categorized based on the Emergency Severity Index: Level 1 – Immediate: life-threatening. Level 2 – Emergency: could be life-threatening. Level 3 – Urgent: not life-threatening. Level 4 – Semi-urgent: not life-threatening.

What time is the ER most empty? ›

Let's dive in:
  • Morning: Mornings are typically less busy in many ERs. ...
  • Afternoon: The pace starts to pick up in the afternoon. ...
  • Evening: Evenings, particularly the hours between 6 pm and 10 pm, are often the busiest. ...
  • Night: Late-night hours tend to be quieter in the ER, though there can certainly be exceptions.

Why do they cut your clothes off in the emergency room? ›

It is not unusual for first responders or hospital staff to cut off the clothing of a trauma patient to quickly examine their injuries. For other patients, their clothes may be ruined by their medical emergency.

Is it better to go to the ER at night or morning? ›

The least busy times at the ER are usually early in the morning, particularly between 3 a.m. and 9 a.m.

Why am I waiting so long in the ER? ›

“We know that there is overcrowding in the ED,” said lead author Renee Y. Hsia, MD, a UCSF professor of emergency medicine. “Capacity has largely failed to match the rise in patient demand.” The paper published June 22, 2023 in JAMA Network Open.

What is the longest wait in the ER? ›

10 hospitals with longest ED visit times, per CMS
ED visit time (for 12-month period ending March 2023)Sample size
Delta Health System - The Medical Center (Greenville, Miss.)744 minutes173 patients
Loma Linda (Calif.) University Medical Center439350
George Washington University Hospital (Washington, D.C.)435383
7 more rows
Feb 21, 2024

Can I leave the ER if the wait is too long? ›

Some people leave the ER without being seen by a healthcare provider. A common reason is long wait times. 8 You are free to leave but then you may not receive the care you need in a timely manner. Don't leave the hospital without first talking to the ER staff.

How to reduce wait time for patients? ›

FAQ
  1. streamline clinical workflow.
  2. balance supply and demand.
  3. adopt telehealth.
  4. let patients book online on their own.
  5. gather patient data before the appointment.
  6. develop no-show and late appointment arrival policies.
  7. use secure chat.
  8. use surveys to understand reasons for long wait times.
Nov 9, 2022

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