What is a calibration?
Calibration is a crucial process for ensuring the accuracy and reliability of your Smart Start device. It involves adjusting and fine-tuning the device to accurately measure your breath alcohol concentration (BrAC) levels.
Why is calibration necessary?
Calibration is necessary to maintain the accuracy of your Smart Start device over time. Regular calibration ensures that the device continues to provide precise BrAC readings. Each state also requires this.
How often does calibration need to be done?
The frequency of calibration depends on various factors, including local regulations and Smart Start’s recommendations. Smart Start will notify you when your device is due for calibration. You can also find your next service date on your device, your last service center receipt, or on the Client Portal.
How long does calibration take?
Calibration typically takes a short amount of time and can often be completed within a single visit to a Smart Start service center. However, the exact duration may vary depending on factors such as the type of device and any additional services needed.
Do calibration services come with a fee?
The calibration fee will vary depending on your service center’s location. The calibration fee can be as low as $25.
Why is there a calibration fee?
The calibration fee is an industry standard fee and is not intended to be a financial burden. It will cover the labor and operational costs for the service center, which helps maintain the accuracy of your device.
There could be financial assistance available in your state. Contact your Department of Motor Vehicles (DMV) or court-appointed official to explore your options.
What should I bring to the calibration appointment?
When attending a calibration appointment, be sure to bring your vehicle, any necessary documentation (such as your driver’s license and vehicle registration), and your Smart Start lease agreement or documentation provided by your monitoring authority.
What happens if I miss a calibration appointment?
Missing a calibration appointment can result in consequences such as device lockout, violations reported to monitoring authorities, or a missed appointment fee. It’s essential to adhere to the scheduled calibration intervals to maintain compliance with program requirements and ensure the continued operation of your Smart Start device.
How often does calibration need to be done?
The frequency of calibration depends on various factors, including local regulations and Smart Start’s recommendations. Generally, calibration is required every couple of months to ensure accuracy. Smart Start will notify you when your device is due for calibration. You can also find your next service date on your device, your last service center receipt, or on theClient Portal.
Why are my Interlock service dates changing?
Your state allows for a longer period between IID service dates, making your Interlock program more convenient and cost-effective for you.
When will these changes go into effect?
These changes are already in effect, ensuring an immediate improvement to your Interlock program.
How do I sign up for Client Portal and auto-pay?
If you don’t have a Client Portal account set up,you can sign up here. From the Client Portal, you can then sign up for auto-pay.
