How do you identify and prioritize your brand's strengths and weaknesses? (2024)

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1

Conduct a brand audit

2

Identify your brand strengths

3

Identify your brand weaknesses

4

Prioritize your brand strengths and weaknesses

5

Create an action plan

6

Review and refine your brand

7

Here’s what else to consider

Your brand is the sum of all the perceptions, emotions, and associations that people have with your business. It's what sets you apart from your competitors and what makes you memorable and trustworthy. But how do you know if your brand is delivering on its promise and meeting your customers' needs and expectations? How do you identify and prioritize your brand's strengths and weaknesses?

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  • Jon James LinkedIn Marketing Expert | Forbes Contributor | CEO at Ignited Results | Founder of Tribal Tapestry | Empowering…

    How do you identify and prioritize your brand's strengths and weaknesses? (3) 26

  • Lorey Zlotnick Chief Marketing + Brand Officer CHIEF Founding Member Educational Advocate DEI Champion Curious Learner

    How do you identify and prioritize your brand's strengths and weaknesses? (5) How do you identify and prioritize your brand's strengths and weaknesses? (6) 4

  • Shiv Shenoy, PMP I Help Experts Earn Authority | LinkedIn Top Voice 2024 | Collaborating with or Ghostwriting for experts to write their…

    How do you identify and prioritize your brand's strengths and weaknesses? (8) 3

How do you identify and prioritize your brand's strengths and weaknesses? (9) How do you identify and prioritize your brand's strengths and weaknesses? (10) How do you identify and prioritize your brand's strengths and weaknesses? (11)

1 Conduct a brand audit

A brand audit is a systematic and objective analysis of your brand's performance, positioning, identity, and value proposition. It helps you assess how well your brand aligns with your vision, mission, goals, and target audience. A brand audit can also reveal any gaps, inconsistencies, or opportunities for improvement in your brand strategy, communication, and experience. To conduct a brand audit, you need to collect and evaluate various types of data, such as customer feedback, market research, competitor analysis, website analytics, social media metrics, and brand assets.

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  • Lorey Zlotnick Chief Marketing + Brand Officer CHIEF Founding Member Educational Advocate DEI Champion Curious Learner
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    Some ways to get started is to begin is to dive into what I call “creative brand forensics”. Begin with auditing all of your creative campaigns across all platforms to look for voice, tone, and messaging inconsistencies. With so many companies downsizing marketing divisions and outsourcing creative to get the work done, navigating within established brand guardrails has never been more critical.

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    Brand audits are great, but fairly useless if done by the same people that caused you to have to do a brand audit in the first place. To remain completely objective, hire a third party to 'gut' your brand. You might not hear what you want, but you'll hear what you need to right the ship and get back on a path for growth and sustainability.

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  • Mike Vannelli Creative Director @ thinkenvy.com
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    Identifying and prioritizing your brand's strengths and weaknesses is a bit like organizing your closet. First, you need to take everything out and take a good, hard look at what you've got. This involves honest introspection and perhaps some feedback from others (your customers, for instance). Once you've identified what works (those timeless pieces) and what doesn't (the sequined jumpsuit from the '80s), it's time to prioritize. Put the strengths front and center and work on turning the weaknesses into tomorrow's strengths - or at least into something that doesn't scare away your customers. It's all about turning that brand closet from cluttered to curated. Happy organizing!

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  • Peter Holmes Art in the service of persuasion and profit.
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    Create context and observe what people do with it. Be honest about your weaknesses, sometimes they can become your strength. For example, Avis. We're No.2. We try harder.

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  • Elisabetta Borghi E-Commerce | Retail | Marketing | Brand | Digital | Trade | Innovation | Luxury | Fashion | FMCG | Beauty Manager
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    A brand audit is an excellent starting point to identify the areas where there is the need for a strategy alignment. Even if channels might have different communication codes, it is required to show consistency in the holistic creative direction.

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2 Identify your brand strengths

Your brand strengths are the attributes, qualities, and benefits that make your brand unique, desirable, and competitive. They are the reasons why your customers choose you over others and why they remain loyal and satisfied. To identify your brand strengths, you need to ask yourself some questions, such as: What are the core values and beliefs that drive your brand? What are the problems that your brand solves for your customers? What are the distinctive features and advantages of your products or services? What are the positive associations and emotions that your brand evokes?

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  • Jon James LinkedIn Marketing Expert | Forbes Contributor | CEO at Ignited Results | Founder of Tribal Tapestry | Empowering Connections with African Heritage through AI-Powered Innovations
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    Brand strengths are crucial for differentiation and customer loyalty. Identifying them requires deep reflection on core values, problem-solving abilities, unique features, and emotional connections. By understanding and leveraging these strengths, brands can stand out and create lasting customer relationships. In my experience, aligning brand strengths with customer needs fosters a competitive advantage and drives brand success.

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  • Shiv Shenoy, PMP I Help Experts Earn Authority | LinkedIn Top Voice 2024 | Collaborating with or Ghostwriting for experts to write their books, high-value blog posts, and LinkedIn growth. | Follow me for how-tos. DM to WWM.
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    In my experience, knowing your (brand's) WHY is crucial for success. However, what's even more crucial is the alignment of your WHY with your audience's WHY.For instance, you may be helping founders manage their finances well. That's your WHY. Your target audience, founders, may have a wider WHY - they need help not only with managing finances but also with raising funds.If you can help them with this area as well, they see you as someone that is truly helpful.And it becomes your brand's unique strength.

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  • Elisabetta Borghi E-Commerce | Retail | Marketing | Brand | Digital | Trade | Innovation | Luxury | Fashion | FMCG | Beauty Manager
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    If the brand is already existing, an assessment of the key aspects that our customers appreciate it is a way to understand the strenghts to leverage the positioning. And viceversa, where the customers complaint more, these are the areas where the management need to react or to change the existing approach.When the brand is new instead, the value proposition should come out after a detailed evaluation of the current market demands, the competitors weaknesses and the vision for its future reason to exist.

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3 Identify your brand weaknesses

Your brand weaknesses are the areas, aspects, or issues that limit your brand's potential, performance, or reputation. They are the factors that make your customers doubt, hesitate, or switch to other brands. To identify your brand weaknesses, you need to be honest and critical about your brand's shortcomings and challenges. You can also use the feedback and data from your brand audit to pinpoint the sources of dissatisfaction, frustration, or confusion among your customers. Some questions to ask yourself are: What are the unmet or changing needs and expectations of your customers? What are the common complaints or negative reviews that your brand receives? What are the gaps or flaws in your brand strategy, communication, or experience?

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  • Jon James LinkedIn Marketing Expert | Forbes Contributor | CEO at Ignited Results | Founder of Tribal Tapestry | Empowering Connections with African Heritage through AI-Powered Innovations
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    Identifying and addressing brand weaknesses is essential for maintaining a strong and competitive brand. For instance, during a brand assessment, we conducted customer surveys and analyzed feedback to identify areas where our brand fell short. We discovered that our website's navigation was confusing, leading to customer frustration and high bounce rates. To rectify this weakness, we revamped our website's user interface, improved navigation, and provided clearer information to address customer needs. By acknowledging and addressing these weaknesses, we were able to enhance our brand's reputation, improve customer satisfaction, and increase brand loyalty.

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  • Sean Atkinson
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    I'm skipping over the strengths and focusing on the weaknesses because this is the one most put off and it costs them. Yet, it is where you can make the most significant impact on your business. Identifying, and making the necessary adjustments to address weaknesses is a game changer. One thing I think a lot of small businesses overlook is using their weaknesses to their advantage when pursuing their ideal customers. Highlighting differentiators is going to provide context to the audience that you're pursuing. Speaking to who is and isn't a good fit for your business is a great way to clear the path for those who are the best fit. This is where identifying your weaknesses and not being afraid to leverage them becomes an advantage.

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4 Prioritize your brand strengths and weaknesses

Once you have identified your brand strengths and weaknesses, you need to prioritize them according to their importance, urgency, and impact. This will help you focus on the most relevant and significant aspects of your brand and allocate your resources and efforts accordingly. You can use a simple matrix or framework to rank your brand strengths and weaknesses based on two criteria: how easy or difficult they are to change or improve, and how high or low they are in customer value or satisfaction. For example, you can use the following categories: quick wins, long-term goals, low priorities, and avoidable risks.

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  • Arpit Kumar Personal Brand Strategist | Empowering Girls, Changing the World, Leading by Example
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    Prioritizing your brand strength and weakness together is so important that could not be underestimated. It makes it even more important when you have established your brand in the market. You need to be aware about everything even small things. When you know your strength then it helps you overcome any setback or failure in any worst situation.Also, knowing your weakness is very much more important than strength. Because it includes multiple factors that can impact your brand. You need to be aware of your competitors, your team strengths so that you could grow your brand consistently.

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5 Create an action plan

The final step is to create an action plan to leverage your brand strengths and address your brand weaknesses. Your action plan should include specific, measurable, achievable, relevant, and time-bound (SMART) objectives, strategies, and tactics for each priority area. You should also assign roles, responsibilities, and resources for each action item and monitor and evaluate your progress and results. Your action plan should be flexible and adaptable to changing circ*mstances and feedback. Some examples of action items are: update your brand identity and guidelines, launch a new product or service, improve your customer service or loyalty program, or redesign your website or social media channels.

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  • Sean Atkinson
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    This is a really important step in the sales process for small businesses. It's an opportunity to set realistic expectations and goals for your business. Milestones and phases are a great way of planning out what you want to accomplish and tracking your progress. The action plan can and should include strategies and tactics for differentiating and positioning your strengths and weaknesses in a way that's more difficult for competitors to use against you. By addressing whom you serve and the results they can expect. In doing you're speaking to weaknesses that may not matter to your ideal customer & save time wasted on tire kickers who care more about pricing & things other than the results and the rewards of choosing the best-fit business.

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6 Review and refine your brand

Your brand is not a static or fixed entity. It is a dynamic and evolving process that requires constant review and refinement. You should conduct regular brand audits and evaluations to measure your brand's performance, positioning, identity, and value proposition. You should also keep track of the changes and trends in your market, industry, and customer behavior and preferences. You should always seek feedback and insights from your customers, employees, partners, and stakeholders to understand their needs and expectations and improve their satisfaction and loyalty. By identifying and prioritizing your brand's strengths and weaknesses, you can create a strong, consistent, and relevant brand that stands out and delivers value.

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  • Sean Atkinson
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    The set-it-and-forget-it mentality does more in more businesses than competitors. You're essentially competing against yourself if you're not reviewing and refining your positioning as your business and the industry evolves. The goals that we set out with when we first started our businesses will change and evolve as the business moves from one stage to the next. Every level-up comes with a new set of challenges that will need to be addressed. We have to adjust to the level and space that we're occupying. I recommend a review if not a full-on audit at least once a year. The check-in will make sure you're in sync with your audience, their expectations, and your goals. The definition of success changes over time so should our messaging.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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  • Christian Abramson Fundador Cübik Consulting e Mind to Mind. Estratégia de marketing, experiência do cliente, trade marketing e insights. Consultor, CMO as a service, palestrante e advisor. LinkedIn Top Voice Consumer Behavior. Empreteco.
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    I like asking 3 simple questions, here adapted to this brand challenge: 1) why people do what they do OR why people buy my competitor; 2) why people do not do what I’d like them to do OR why do ‘t they buy my brand; and 3) what should I do to make people who buy my competitor start buying my brand. Helps a lot!

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