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User profile for user: CN__2704
CN__2704 Author
User level: Level1 7 points
I got a refund as a credit note - I paid with my card so I thought it would be refunded to the card. I want to just transfer that to my card, or actually figure out how to use it as trying to do other transactions on apple only shows my card as the way to pay.
is it auto-applied when I try to pay for something, if not then how do I use it? My Apple ID balance shows no money being in it.
thanks anyway.
iPhone 7, iOS 15
Posted on Jan 25, 2023 1:55 AM
Question marked as Best reply
User profile for user: Limnos
Limnos
User level: Level10 412,579 points
Posted on Jan 25, 2023 3:53 AM
I read about 15 web search results about this, including many from community specialists. None of them really answered the actual question asked and just talked about how to get a refund. The best I could do was your credit note essentially acts as account balance and should be automatically used when you next make a purchase that you can pay for with account balance.
You may receive a credit note if Apple tries to refund a credit card payment but the card isn't working for them.
If you still have questions or problems:
To contact Apple, click here --> Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support
If you find out a definitive answer as to why it isn't showing in yur balance and if you have ot do something special to use it, please post the answer here!
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User profile for user: Limnos
Limnos
User level: Level10 412,579 points
Jan 25, 2023 3:53 AM in response to CN__2704
I read about 15 web search results about this, including many from community specialists. None of them really answered the actual question asked and just talked about how to get a refund. The best I could do was your credit note essentially acts as account balance and should be automatically used when you next make a purchase that you can pay for with account balance.
You may receive a credit note if Apple tries to refund a credit card payment but the card isn't working for them.
If you still have questions or problems:
To contact Apple, click here --> Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support
If you find out a definitive answer as to why it isn't showing in yur balance and if you have ot do something special to use it, please post the answer here!
Link
Credit notes - how do I use them?
