The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 608 |
| Houston, TX | 362 |
| Philadelphia, PA | 233 |
| Washington, D.C., DC | 228 |
| Seattle, WA | 228 |
| Atlanta, GA | 204 |
| Denver, CO | 196 |
| Sacramento, CA | 141 |
| San Francisco, CA | 139 |
| Miami, FL | 137 |
| Orlando, FL | 129 |
| Indianapolis, IN | 128 |
| Detroit, MI | 118 |
| Portland, OR | 116 |
| Boston, MA | 112 |
| Minneapolis, MN | 101 |
| Brooklyn, NY | 91 |
| Oakland, CA | 87 |
| Salt Lake City, UT | 86 |
| Jacksonville, FL | 83 |
| Pittsburgh, PA | 77 |
| Baltimore, MD | 70 |
| Tampa, FL | 69 |
| New York City, NY | 67 |
| San Jose, CA | 52 |
| Reno, NV | 43 |
| Tacoma, WA | 42 |
| Fort Myers, FL | 41 |
| Dallas, TX | 37 |
| Charlotte, NC | 36 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
The Brother’s Humphrey (@jeremy_humphrey) reported fromGrand Rapids, MichiganPay almost $200 a month for @comcast @Xfinity services. And they drop internet in the area. Y’all gotta stay on your game. sh*t is too expensive for you to have “technical issues.”
- Jorge Verde (@j_verde) reported fromMontville Center, Connecticut
@cody_susi bruh it was so lit, saw him at rolling loud and it was dope. but way doper at a smaller venue like xfinity in the pit. him and durk killed that sh*t hah
- Jennifer Reese (@Hplyevrftr4Me) reported fromLayton Meadows Condominium, Utah
I’ve had better customer service from @comcast
- 🥶 (@whatupGQ) reported fromAtlanta, Georgia
i need a Xfinity account can someone help
- Shane Mohamed (@ShaneMohamed) reported fromMiami, Florida
@JohnLegere you need to start a internet service company @Xfinity is so freaking expensive!
- Phil Baxter (@PhilBaxter20) reported fromPort Saint Lucie, Florida
@Xfinity WHO HAS COMCAST PLAN 100 START HAVING BEEN LYING FOR WEEKS THE WEBSITE SAYS ON THING AND THE TV BUT WE ARE NOT GETTING CHANNELS PROMISED...GUESS I WILL HAVE TO FILE A COMPLAINT WITH THE STATE FOR FRAUD AND BBB
- Grace Lazo (@gmlazo19) reported fromHouston, Texas
@DIRECTV @DIRECTVService Horrible customer service! You are now as bad as Comcast.....you just lost a customer! #cutthecord
- Brian Neibecker (@4lackofaName) reported fromBoston, Massachusetts
@Xfinity as someone wearing headphones, your "crunch time" ad is the worst thing I've ever heard
- Joe McG (@JoeMcG1981) reported fromPlainfield, Illinois
@thespinzone @BarstoolBigCat If you have Xfinity, the March Madness site takes you to the Xfinity website for the channel but it doesn’t tell you the number. Wtf
- me (@future_naut) reported fromSacramento, California
Y’all @Xfinity pissin me off though with their damn prices...gotta spend $90 to install ****** internet
- Drew Hawkins (@drewhawkins) reported fromAtlanta, Georgia
.@TheOrkinMan's customer service makes Comcast look like Chick-fil-A. I love being billed for service they didn't perform.
- Sylvana Tróccoli 🏝 (@Sylvana404) reported fromRevere, Massachusetts
@comcast @Xfinity I JUST CALLED TO CANCEL MY 'CONTRACT'... since it's 3 months before, I still owe $30... but I'm cancelling because my bill went from $107 to $140 WITHOUT EVEN A NOTICE AND NO CHANGES ON MY PART... THIEVES... THAT'S ALL THEY ARE... OFF THE GRID SOON, THANK GOD!
- Alex (@TheAlexHofer) reported fromBloomington, Minnesota
It's a shame that @Google Stadia will never be able to thrive in a world where @Xfinity and their disgustingly greedy data caps exist.
- Phil Baxter (@PhilBaxter20) reported fromPort Saint Lucie, Florida
@comcastcares JUST GOT OFF THE PHONE FOR 4 HOURS... WONT GIVE ME CREDIT FOR CHANELS NOT GETTIN YOUR BLAST 100 IS LYING ONLINE.. TV TELLS ME I CANT HAVE THE CHANNELS THAT ARE ON YOUR WEBSITE... SOME STUPIDVISOR TOLD ME YES ITS WRONG... BUT NEVER FIXED... UPGRADE ME FOR TO THE NEXT
- FOREVERMYLOVEKEEPSSTRONG (@ICETREYDAGAME) reported fromAtlanta, Georgia
@ComcastCares#mobile_Care please explain to me how you guys are 24/7 an I can’t even get into I with an agent my internet is having some connection issues an I just got home an can’t get in touch with anybody cause the automative system saying y’all close
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