Biomat USA - Kansas City, MO - Reviews, Appointment & Contact (2024)

Elysa Griffiths

I was looking forward to getting back into donating for a great cause but I had a very poor experience. On my visit they needed a sample to clear me, totally normal and I was happy to give it. I waited my turn but the assistant designated to me had a tough time taking my sample. He seemed new and unsure of the process, he put the blood pressure cuff on incorrectly, tried to use the wrong needle (I only knew because he had to get a different one mid way) and couldn’t find my vein because it is very deep, he asked another assistant for help twice, eventually she took over thank goodness. She was able to get my blood pressure cuff in the right spot and find my vein. I am so glad she was able to help because I was very scared. Huge thank you to the staff that was able to get me out safely. Unfortunately I won’t be returning to this facility, that experience was scary enough for me to never want to come back. I hope others can have a more positive experience here!

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William Phillips

The team at Biomat KC is excellent! Also everything from the machines to chairs are in top notch condition and very clean. The machines themselves are incredible and are a lot newer than ones I’ve used in the past.

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annie r

Super friendly and helpful staff. Helpful whenever I have questions. always greeted with nice smiles. Very time efficient, very warm and welcoming

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Pearl Jenkins

I went to this facility only 3 times and the staff is completed rude ,immature , unprofessional and disrespectful. Plain out GHETTO!!! A male tech named James called me a mf bc I didn’t know my donor number. I asked for another tech and she was the supervisor. I asked her if she lets her staff talk to customers like that and she laughed. This is by far the only plasma center I ever went to that I would NEVER return too. Or refer anyone too. Be careful if you do go because one of their techs blew my Moms vein. I mean just shut this place down and do t reopen it. I give this place 20 thumbs down and they should be ashamed of themselves. I wouldn’t work/ donate here

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Alicia Hughes

I love the staff here. They are always friendly and helpful. I’ve been to Biolife and CSL before and I’ve never had as good of an experience as I have here. Highly recommend!

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Anthony Clark jr

I love to donate simply because it inspired me to really wanna save lives. Knowing that fact alone make me excited and feel proud of an accomplishment in a setting where exlirating family oriented and most of all

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treshon lee

Best place to donate every time I come in it feels like home and these people are my family. we laugh and crack jokes have a good time every time I donate. Wish there was more people like this around

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Michael Simpson

Over all by the exception of a minor diaspora, the staff is uncouth, unethical and unprofessional galore.

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Tiera Pennington

I love going to this place they are nice and always make you feel like your at home

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Cynthia Switzer

It is an great environment and then they also provide you with all of the following information that you should be aware of before and after and especially during the whole process and then they also provide you with the mishap of not going according to the plasma center procedure

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