Abandoned Call (2024)

Abandoned Call (1)The NENA WorkSpace (NWS) public comment function may not be working normally. If you cannot submit a comment, please email comments to the Committee Resource Manager at crm@nena.org and mention this page's title: Call (DRAFT)
Abandoned Call (2)This page is set for deletion.

Comments: May be submitted until 6/21/2024. Click here to submit a comment about deleting this page
Proposed By: References Working Group
Note: The definition and references on this page are being moved to the Call page where other Call Types will be listed and defined together. The proposed Call (Draft) page is open for review until 6/21/2024 and is where you can see the proposed aggregated Call Types.
Approval Policy: Changes that result from comments received by 6/21/2024 will be added to this page for another review period. If comments are not received by 6/21/2024, this page will be deleted. See NENA Knowledge Base Management Policies for details.

An Abandoned Call is an emergency Call in which the caller disconnects before the Call can be answered by the PSAP (Public Safety Answering Point).

See Also
Scam Likely: How to Stop Annoying Spam Calls | Scam Likely: How to Stop Annoying Spam Calls | iPlum

Relevant NENA Documents
Note: To find and download the document, copy the document number (like NENA-STA-010) from below and search the NENA Standards and Documents page.

NENA-STA-019, NG9-1-1 Call Processing Metrics Standard

See Also
How to Block Spam Calls & Robocalls | VerizonCall Abandonment Rate | KPI example | GeckoboardHow to Get Someone to Stop Ignoring You: 12 TipsNo one's answering the phone! Here’s why you should.
Abandoned Call (2024)
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